Contact Us
Have questions about shipping, a quote request, or need help with an existing shipment? Our team responds within 24 hours on business days.
Send Us a Message
Ghana Office
Koforidua, Eastern Region
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Koforidua, Eastern Region,
Ghana - +233 XX XXX XXXX
- info@kftl.com
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Mon–Fri: 8:00 AM – 6:00 PM
Sat: 9:00 AM – 2:00 PM
China Office
Guangzhou, Guangdong
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Guangzhou International Trade City,
Guangdong Province, China - WeChat ID: KFTL_China
- WhatsApp: +86 XX XXXX XXXX
Frequently Asked Questions
Can't find the answer here? Send us a message above.
You can use our Price Estimator for a quick estimate, or fill in the contact form above and our team will send you a detailed, itemised quote within 24 hours on business days.
Air freight is the fastest option, with transit times of 3–7 business days from major Chinese cities to Accra or Koforidua. Sea freight typically takes 25–45 days.
Yes. KFTL manages full import/export customs documentation and clearance at both Chinese and Ghanaian ports through our licensed customs brokers.
Not at all — we offer LCL (Less than Container Load) sea freight and air freight starting from as low as 0.5 kg. Our cargo consolidation service is perfect for small and medium-sized shipments.
Once your shipment is booked, you receive a tracking number via SMS and email. You can track your shipment at any time using our online tracking tool — no account required.
We accept bank transfers (Ghana and China), mobile money (MTN, Vodafone, AirtelTigo), and other agreed payment methods. Contact us for details.